Terms of Service

Last updated: 10 June 2026

These Terms of Service ("Terms") govern your use of the Neon Kettle website at neonkettle.com (the "Site") and any related services we provide. By accessing or using the Site, you agree to be bound by these Terms.

1. About Neon Kettle

Neon Kettle is a creative and performance marketing agency operating in Australia. We provide content production, advertising, and lead generation services to businesses. These Terms relate to your general use of our Site. Specific services we provide to clients are governed by separate written agreements.

2. Use of the Site

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that is unlawful, fraudulent, or harmful
• Attempt to gain unauthorised access to the Site or our systems
• Interfere with or disrupt the Site, including using bots, scrapers, or automated tools without our written permission
• Copy, reproduce, or republish content from the Site without our written consent, except for personal, non-commercial reference

3. Intellectual property

All content on the Site, including text, graphics, logos, images, videos, and design, is owned by or licensed to Neon Kettle and is protected by Australian and international copyright law. The Neon Kettle name and logo are trademarks of Neon Kettle. You may not use them without our prior written permission.

4. Enquiries and bookings

Submitting an enquiry, booking a strategy call, or downloading a resource through the Site does not create a contractual relationship between you and Neon Kettle. Any services we may agree to provide will be subject to a separate written agreement.

5. Third party links

The Site may contain links to third party websites and services. We do not control, endorse, or take responsibility for the content, privacy practices, or operation of any third party sites. Use of those sites is at your own risk and subject to their own terms.

6. Disclaimers

The Site and its content are provided on an "as is" and "as available" basis. While we take reasonable care to ensure the information on the Site is accurate and current, we make no warranties or representations about its accuracy, completeness, reliability, or suitability for any particular purpose.

Case studies, results, and testimonials featured on the Site reflect specific client outcomes and are not a guarantee of future results. Marketing outcomes depend on many factors, including market conditions, product or service quality, audience, and budget.

7. Limitation of liability

To the maximum extent permitted by law, Neon Kettle and its representatives are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Site, including any loss of profits, data, or business opportunity.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

8. Privacy

Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms.

9. Changes to these Terms

We may update these Terms from time to time. The latest version will always be available on this page with the date of the most recent update. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of Queensland, Australia. Any disputes relating to the Site or these Terms will be subject to the exclusive jurisdiction of the courts of Queensland.

11. Contact us

If you have any questions about these Terms, please contact us:

Neon Kettle
Sunshine Coast, Queensland, Australia
Email: brennan@neonkettle.com